Apply Customer Care Service Representatives At Raadaa Partners
JOB TITLE: Customer Care Service Representative
JOB LOCATION: Abuja (FCT)
Employment Type: Full-time
JOB DETAILS
Your key resiponsibilities will be to:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Requirements
Candidates should possess a Bachelor’s Degree qualification with 1-year of work experience.
How to Apply
Interested and qualified candidates should kindly send their CV to: careers@raadaa.com using the Job Title as the subject of the email.
Deadline: December 9, 2021
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